100% Money Back Guarantee

    Total and complete customer satisfaction is our goal. If, for any reason, you are not pleased with a product (excluding books and accessories), simply return it to us within 90 days of purchase.

If You Wish to Make a Return

    Please call (888) 401-0967 and an agent will be happy to assist you. Customer service hours are Monday through Friday, 6 AM to 6 PM, Pacific time. Please provide us a brief explanation as to why you are returning the product, and we will gladly refund your purchase.

Questions About Your Shipment?

    Upon receiving your package, carefully check the invoice found inside with the products you received. Occasionally, the environmentally-sound packing material inside your box can 'hide' and cover up smaller bottles. If there is a discrepancy, contact us at (888) 401-0967 or (775) 884-8217 within 10 days of receiving your package.

Questions About Your Order?

    Call (888) 401-0967.

Shipping Guidelines

    Most companies build profit margins into shipping rates and pass this charge on to their customers. We don't. Our promise to you is a commitment to provide the world's finest pharmaceutical-quality nutritional formulas, while offering the most competitive pricing possible. Call for exact shipping costs and shipping options.

    Please remember that some products are restricted in certain countries. Check our updated shipping restrictions list for more details.

Taxes and Duties

    When ordering, please remember that all International customs, duties and taxes are the sole responsibility of the customer.

Undelivered Packages

    We're sorry, but if your products are returned to us undelivered, Complementary Prescriptions™ cannot refund shipping and handling.