Order policy

100% Money Back Guarantee

Total and complete customer satisfaction is our goal. If for any reason you are not pleased with a product (excluding books, accessories and special order raw materials), simply return it to us within 30 days of purchase.

If You Wish to Make a Return

Please call in and request a Return Merchandise Authorization (RMA) number. Before you send your merchandise back to Complementary Prescriptions, request your RMA number by calling (888) 401-0967 x156 or (775) 884-8217.
Note: Your return must be received within 14 days of receiving your RMA to ensure proper processing.

Questions About Your Shipment?

Upon receiving your package, carefully check the invoice found inside with the products you received. Occasionally, the environmentally-sound packing material inside your box can 'hide' and coverup smaller bottles. If there is a discrepancy, contact us at (888) 401-0967 x156 or (775) 884-8217 within 10 days of receiving your package.

Questions About Your Order?

Call (888) 401-0967 ext.1902.

Shipping Guidelines

Most companies build profit margins into shipping rates and pass this charge on to their customers. We don't. Our promise to you is a commitment to provide the world's finest pharmaceutical-quality nutritional formulas, while offering the most competitive pricing possible. Call for exact shipping costs and shipping options.

Please remember that some products are restricted in certain countries. Check our updated shipping restrictions list for more details.

Taxes and Duties

When ordering, please remember that all International customs, duties and taxes are the sole responsibility of the customer.

Undelivered Packages

We're sorry, but if your products are returned to us undelivered, Complementary Prescriptions™ cannot refund shipping and handling.